With an attention span of under 10 seconds, it has never been more difficult to grab the attention of today’s students. The demand for instant answers, means that adding live chat to your website is no longer an option, it is an essential part of your enrolment strategy. But, unlike the one-size-fits-all communication that your target audience has become immune to, participating in an actual one-to-one conversation with prospective students takes a bit longer to execute!
To help you along the way, we’ve been working on a few ways that you can save your team some time whilst using Gecko Chat with chat compose, mail merge tools and saved replies!