We are constantly impressed with the ways that our clients have adapted Gecko Form and Gecko Call to capture students details before Clearing has even begun. Here are a few ideas of how you can make sure that students are your team’s primary focus when Clearing begins!
Be prepared with pre-clearing forms
Make sure you are ahead of the game by publishing pre-clearing Gecko Forms early. Pre-clearing forms are designed to capture prospective students details as early as possible – allowing you to plan for the busy period.
By creating predefined call scripts, you can ensure that your Clearing team is collecting the right information from every call. One of the best features of Gecko Call is that you can’t move on to a new call until you have completed the relevant information on your existing call. Thus meaning no student falls through the cracks!
By setting up a dedicated Clearing hotline you will be able to automatically assign incoming telephone numbers to your Clearing campaign. If you foresee a vast amount of international calls, you can create multiple country specific numbers to make it easier for your students.
Create Clearing Campaign
Within Gecko Call you can create a dedicated Clearing call campaign which encompasses the relevant pre-defined scripts, specific telephone numbers for incoming call and import students details into the campaign.
Provide your students with the right impression and automate personalised email or SMS follow-up messages instantly (or with delay).