Oh my. We saw over 110,000 messages in conversations between customers and students on web chat. Real-time chat is such an important way to help students through such important decisions – where and what to study.
WhatsApp was the second-highest method people used to engage with students, not surprising given how popular it is with students (see recent online study)
Messaging across all channels ramped up to its peak at 9 am GMT+1 (BST),
Before we go…
With the UK Government announcement on A-Levels in England fresh in all our minds, we’ve kept ourselves in a ‘ready’ state for another increase in demand.
If you think we can help somehow, or want to get in touch with a question on anything at all – catch us in-app for on email.
VP of Product