We’ve continued squashing bugs too. This includes; an issue with a small number of relative workflows not triggering (engage), national VOIP numbers being unavailable for purchase (engage), invalid text on pre-chat forms not being flagged (chat), and an issue where someone reading a message on the widget could result in all messages showing as read independently of the channel (chat).
We wish everyone a successful clearing, and remember, we’re here for you on the day and have colleagues in covering extended hours for you.
If you missed our post on our availability during clearing (amongst other things), check it out here.
Until next time!