If you are not already using technology to lighten the load in your admissions teams, consider the following:
You have hundreds of prospective students signed up to attend an open house and every one of them would like a tour of the campus and to book on to a couple of seminars, which are all running at different times in different locations. Right now, your team is handling each request individually and monitoring numbers and logistics for every aspect of the event. There has to be a better way, right?
What if you combined a chatbot with event management technology to allow student prospects to inquire, commit and manage their own agenda for the day? Without any intervention at all from your team?
With solutions like GeckoEngage, you can enable prospective students to manage the logistical process for visits and inquiries themselves. This removes the responsibility for admissions teams on manual form filling and event sign ups, chopping and changing an individual’s event program at their request, managing waitlists for specific sessions, issuing confirmations and tickets, and so much more. All of this leaves the admissions team free to engage with students one-to-one, enhancing the experience and leaving the student with a fantastic impression of the institution – an impression that is more likely to turn into an application.